Shipping Policy
Shipping Policy
Our shipping policy states that any orders placed after 3pm Central / 5pm PST will be shipped on the subsequent business day.
Where does my order ship from?
Your order will be shipped from our distribution centers located in 3rd Floor, Building A2, Yingzhan Technology Park, Longtian Subdistrict, Pingshan District, Shenzhen, Guangdong, China, 518122.
Free Shipping On All order
What is the estimated arrival time for my order?
The estimated delivery time for your order will vary based on your location. Generally, you can expect to receive your order within 15 business days or sooner. Please note that business days exclude weekends and major US holidays.
What choices do I have for shipping methods?
For orders sent to PO Boxes, UPS SurePost® will be used, allowing UPS to deliver your package to your local Post Office.
Orders destined for Alaska or Hawaii will be shipped using UPS SurePost®.
Please note that orders placed after 3pm Central / 5pm PST will be shipped on the following business day.
What else do I need to know?
Modifications to Orders:
You have the option to modify or cancel your order without any charges, provided it has not been shipped yet. To make cancellations or changes, please ensure that they are requested before 5pm PST.
Delivery Guarantee:
We assure you that your shipment will be delivered within the promised timeframe, except in cases where delays occur due to circumstances beyond our control. Please note that shipping and handling costs, including duties or taxes, cannot be refunded in such situations. Factors that may cause delays, but are not limited to, include adverse weather conditions, natural disasters, civil disruptions, holidays, carrier interruptions, and delays caused by customs or local government authorities.
Declined Shipments:
If a package is declined upon delivery, an extra fee will be applied. This fee will be deducted from any eligible refunds once the package is returned.